🔒 Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, take an exam, or contact us for support. This may include:

• Personal information (name, email address, phone number)
• Account credentials and authentication data
• Exam responses and performance data
• Communication records and support requests

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process exam submissions and generate results
• Communicate with you about your account and our services
• Ensure platform security and prevent fraud
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection

Payment Information

Important: We do not store any payment card information on our servers. All payment processing is handled by secure, PCI-compliant third-party payment processors. We only receive transaction confirmations and do not have access to your full payment details.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Exam data may be retained for academic or institutional requirements as specified by your organization.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Object to processing of your personal information
• Request data portability
• Lodge a complaint with supervisory authorities